What is Shifting Schedule?

Shifting schedule pertains to the varying time of work of an employee as compared to a fixed schedule. The idea of a shifting schedule emanated for the concept of shift work which in turn arise out of the need of a company to work and provide service 24 hours 7 days a week. Since, the […]

Night shift or Day Shift?

Shifting is an employment practice used to schedule employees in order to ensure that company operates and provide service 24 hours of the clock each day. It is a common practice in the call center industry whose clients are in other parts of the world and thus considers the geographical time difference in providing service. […]

Teletech Philippines

Since telemarketing the niche service of Teletech, it provides a highly competitive financial benefits and incentive package to its sales consultants to recruit and maintain the best in the industry as well as to keep them highly motivated in selling products and services. Teletech call center continues to enlarge its customer database that included a […]

Adapting to Night Shift Work

Sleep deprivation is one of the major problems in night shift work especially in the call center industry. Agents and employees are then encourages to adjust to a night shift schedule in order to cope with or adapt to the night shift work. But how exactly do you adapt to a night life? Adapting to […]

West Contact Services

At West Contact Services, clients are afforded cutting edge technology. West call center also conducts intensive research to ensure the development of the perfect solutions that fits a client in their respective industry. West Contact Services provides up to date reporting mechanism to ensure its clients of complete transparency and monitoring of customer interactions. West […]

NCO Group Call Center

Headquartered in Horsham USA and with over 80 years of business experience, NCO Group is an international leader in providing business process outsourcing services specializing in on receivable management, customer relationship management and other support office services. NCO Group call center operates in over 100 locations in 11 countries across the world including the US, […]

Convergys Philippines

With over 30 years of experience on its sleeve, Convergys rises as the top company in the world that specializes in customer management. Convergys Philippines is inimitably focused on aiding companies and innovating ways to increase the merits of their customer relationships and convey reliable customer experiences in multi-channels across the globe. With over 70,000 […]

Benefits of Team Scheduling

Team-based scheduling basically means approaching the determination and establishment of work schedule as a group or team instead of individually. This essentially means engaging the participation of every member of the group in scheduling tasks so that the organization can comprehensively integrate the requirements of each member in terms of whom and when one member […]

How to get to Clixlogic Quezon City?

Question: How to get to Clixlogic Quezon City? Answer: Clixlogic Philippines main call center office is currently located in Don Antonio Heights, Brgy. Holy Spirit, Commonwealth, Quezon City. Nearest landmarks to Clixlogic Quezon City are Save More and Ever Gotesco Commonwealth. Residents from Fairview, Novaliches and nearby areas can take a bus/jeepney ride going to […]

Sutherland Global Services

Envisioning itself to be the top most and number one Technology Enabled provider and BPO partner with is mission to maximize customer value and enhance competitiveness by improving productivity and efficiency, Sutherland Global Services is an international company that provides fully integrated standardized programs for the business-cycle support solutions of global companies. Founded on 1986 […]

APAC Customer Services

Superior Experience and Focused Attention. This sums up the benefit that its clients get in partnering with the APAC Customer Services. Established in 1973, APAC Customer Services since then stood out as one of the premium BPO provider in customer care management. APAC Customer Services relies on its broad and profound expertise to deliver a […]

Acquire Asia Pacific Philippines

Acquire Asia Pacific Philippines is a BPO company that specializes in the planning, application and management of a company’s customer service solutions with a particular niche is Australasia, Canada and the USA. Acquire Asia Philippines offers a exclusive melange of operational and strategic capabilities. With a unremitting emphasis on quality, Acquire Asia offers its clients […]

How to get to Lattice San Juan?

Question: How to get to Lattice San Juan? Answer: Lattice Networks Philippines main call center office is currently located along Gen. Bautista st., San Juan City. Nearest landmarks to Lattice San Juan are Kumon and Shell Gas station. Residents from San Juan, Cubao, Sta. Mesa and nearby areas can easily reach Lattice San Juan via […]

How to get to World Premiere Alabang?

Question: How to get to World Premiere Alabang? Answer: World Premiere Telecoms main call center office is situated in Common Goal Tower, along Industry st., Madrigal Business Park, Alabang, Muntinlupa City. Nearest landmarks to World Premiere Alabang are Puregold Alabang, Ford Showroom and Tokyo Healthlink. Residents from Muntinlupa, Las Pinas and nearby areas can easily […]

Call Center Management during Holidays

When Philippine holidays are on the midst like Christmas, New Year, the Holy Week and All Saint’s Day, most Filipino workers are excited. The same is true among call center agents because it is a time of vacations with their loved ones, going home in the provinces, family reunions and get-togethers with friends. While most […]

How to get to Interface Baguio?

Question: How to get to Interface Baguio? Answer: Interface Techno-Phil (ITI Philippines) has another call center office located in Del Rosario Bldg., Km4 La Trinidad Benguet, Baguio City. Nearest landmarks to Interface Baguio are Puregold & Pine Valley Plaza. Residents from Baguio can easily get to Interface Techno Baguio via taking a jeepney/bus ride to […]

Fairview Terraces

Its life as it should be. Fairview Terraces is a distinctive medium- to upscale shopping mall located the heart of Novaliches, Quezon City that will allow people to experience every moment turn into a special one and explore with excitement, shop with pleasure, dine in comfort or relax with nature. Officially launched by Ayala Land […]

Dynatec Philippines

Dynatec Incorporated is a Philippine-based BPO firm that provides top notch contact center services to multinational companies especially catering English speaking market. Dynatec Philippines derived its name from dynamic technology which describes the blend of energetic and vibrant nature of its agents and the use of modern technology in delivering its unmatched services. Dynatec Philippines […]

Clixlogic Philippines

Clixlogic is an business process outsourcing IT company and IT products distributing company that is based in the Kolkota, India. As an IT servicing company, Clixlogic Philippines principally provides web design and development services for different companies including system software application development and ecommerce development. As a distributing company, Clixlogic principally serves as a supplier […]