Call Centers in Dubai

With the advent of the social media revolution and dynamically changing profile of customers in the modern society has initiated the growth of the contact center industry in the Middle East particularly in Dubai. While the industry is still in the nascent stage compared to those in the Philippines and India, contact centers in Dubai […]

Convergys Philippines

With over 30 years of experience on its sleeve, Convergys rises as the top company in the world that specializes in customer management. Convergys Philippines is inimitably focused on aiding companies and innovating ways to increase the merits of their customer relationships and convey reliable customer experiences in multi-channels across the globe. With over 70,000 […]

Teletech Philippines

Since telemarketing the niche service of Teletech, it provides a highly competitive financial benefits and incentive package to its sales consultants to recruit and maintain the best in the industry as well as to keep them highly motivated in selling products and services. Teletech call center continues to enlarge its customer database that included a […]

Aegis Philippines

Aegis PeopleSupport resulted from the merger of two business processing companies in October 2008, namely Aegis and PeopleSupport. Aegis, a company founded 3 decades ago was an international business services and consultancy company that provide enhanced consumer experiences to different international brands. PeopleSupport on the other hand was founded 1998, with the development of online […]

Call Center in Dubai

The boom of the call center industry is not only felt in the Philippines but in other countries as well like Dubai. In fact, Call centers have become a vital industry in the Dubai business sector that prides itself as one of the best developed organizational proficiencies in the world especially with the country’s adoption […]

A need for Call Center Party List

The Philippines follow a bicameral legislative system in which legislature is composed of the higher chamber or senate and the lower chamber or the House of Representatives also known as congress. There are types of representatives in the Congress namely, representatives from congressional districts which comprises 80% of the House and sectoral representatives. The sectoral […]

Call Center Phenomenon

We often hear of the term call center. Everybody is talking about it: Great paying job, no need for college diploma or professional license, just the willingness to learn the acumen of the business, flexible in terms of working hours, and have good communication skill and behavior. Students, professionals, even housewives and idle barrio people […]

Master list of Call center Interview Questions

The interview is an essential and indispensable component of the recruitment process because it is through which that a potential employer can initially evaluate an applicant’s qualifications, personality and potential if they fit to the company requirements. While most call center companies have a structured questionnaire template, the formulation of what questions to ask during […]

eQuant Philippines

In recognition of the fact that the strategic advantage for modern corporations lies on efficient, flawless and secure business communications, eQuant was created to become the global leader in integrated and customized communication infrastructure. eQuant Philippines serves business by ensuring seamless and integrated communications is achieved consistently to ensure that operations run efficiently. These communications […]

Alvion Asia Technologies

Alvion Asia Technologies is a business process outsourcing firm that leads in providing of high performance solutions for information and direct marketers. It was founded in 1999 by Vil Ezerins, who is also the current chairman of SoftServe. Alvion Asia evolved out of AccuData America, the largest independent distributor of compiled marketing data in America. […]

Leads R US Philippines

Leads R US is a premium BPO company that aids companies in generating consumer interest or inquiry into products or services of a business. These leads can be produce for list building, e-newsletter list acquisition or for sales leads which is achieved by approached like umbrella of advertising, as well as organic search engine results […]

Mitel

Mitel (eKontact Technologies) is a business process outsourcing company that help companies utilize and capitalize on information and communications technology to create opportunities and address business challenges for all organizations. Mitel abridged complicated communications and take businesses at the avant-garde of change and progress. The company innovations allows companies to connect, share, exchange and collaborate […]

Tips on Call Center Job Hunting

While there are a great work opportunities available in the booming call center industry in the Philippines, it is nevertheless difficult to get a job because of the tough competition among applicants. People planning to build a career in the call center industry should therefore be systematic in hunting for a job. Following are tips […]

Aramex Philippines

Aramex is a top Arab International logistics and transportation solutions provider that operates globally in more than 300 nations. It started in 1982 as an express freight operator and later expanded quickly to become an international brand known for its customized services and pioneering multi-product offerings. Because of its global success, Aramex became the first […]