Beijing Adam International-Philippines

Beijing Adam International is a company that serves as a mediator for Chinese investors, students and individuals to transact business, study, learn English and other things in the Philippines. Beijing Adam Philippines provides assistance to Chinese clients to purchase property, immigrate and invest abroad, in countries such as USA, Cyprus, Spain, Canada and some other […]

51Talk English Philippines

51 Talk English is an online English tutorial center which is currently the Philippines no. 1 online English school for Chinese English learners and leading online English company for teachers in the Philippines. 51Talk English aims in delivering the best value and best quality services while employing a happy and high-performing team. The name “51Talk” is […]

Opening Spiel

First impression lasts. The Opening spiel of a call center agent basically constitutes the first impression of a call. An opening spiel pertains to the script used by an agent to receive or start a call. Thus, an opening spiel is a crucial aspect in a call because it can make or break a call. […]

Online Casino Jobs

The jobs available for online casinos pertains to jobs that relates to the typical games played in a casino such as Baccarat, Blackjack, Online poker and Bingo, among others. Most online casino companies prefer females in hiring dealers for their games. Moreover since, the games are often computerized, the company does not necessarily require real […]

Korean Call Center

Unlike the common conception of a call center that offers customer service assistance, technical service assistance or sales and marketing assistance, a Korean Call center refers to a call center the offer online English tutorial lessons to Koreans abroad. Much like most call centers, it utilizes the Internet as the communications channel for conducting lessons […]

GoFluent Philippines

GoFluent is the leading training and tutorial center for professional English communication which pioneered in English distance learning. It was founded in New York in 2000 by a French entrepreneur and banker, Christophe Ferrandou initially for Europeans who want to learn to speak English. Today, GoFluent Philippines operates in 11 countries around the world. The […]

How to get to I-Merge Online Alabang?

Question: How to get to I-Merge Online Alabang? Answer: I-Merge Online satellite call center office is situated in Aurora building, along Alabang-Zapote road, Alabang, Muntinlupa. Nearest landmarks to I-Merge Online Alabang are Alabang Medical Center, Yellow Cab and Abenson. Residents from Las Pinas, Alabang, Muntinlupa and nearby areas can get to I-Merge Online Alabang via […]

What is an Online Casino Dealer?

Online casinos or virtual casinos is a casino played or gamble through the internet. The casino games are comparable to typical land-based casinos. There are four types of Online casino namely Web-based online casinos, Download-based online casinos, Virtual casino games and Live dealer casino games. The web based allows players to gamble over a simple […]

IGG Philippines

IGG Philippines or Internet Gaming Gate is a multinational BPO company that provides free online multiplayer games portal and international interactive digital entertainment. The company is also involved in the development of Social Games, Casual Game, Marketing, Advertising, Operations and Game Development. A subsidiary of SkyUnion Holdings HK, IGG Philippines was established in 2005. Since […]

Lomography Online Services

Lomography is a magazine, a shop, and a community dedicated to analogue photography. It started in the early 1990s, by a group of students in Vienna, Austria, who was amazed of photos they took using the Lomo Kompakt Automat, a small, enigmatic Russian camera. The colours were vibrant, with deep saturation and vignettes that framed […]

Customer Satisfaction Spiels

Spiels are scripts of customer service representatives that are used to manage, deliver and express quality service to customers. In the call center industry where services are principally delivered through verbal communications, spiels are a source of customer satisfaction, which in turn reveals if customer needs are fulfilled or successfully addressed. While spiels are customarily […]

Downtime Spiel in Call Center

Downtime is a term in the call center industry which pertains to a temporary, brief, or interim stoppage of operations or productivity of the company. The stoppage or down time can be attributed to many causes such as mother nature or natural calamities, construction or any activity that will disrupt call center operations, system upgrade […]

Sample Spiels for Education Plan

Spiels are especially important for telemarketing outbound calls. An effective opening spiel will make or break the start of a conversation with a prospective client. While there are generic spiels that one can use in introducing oneself, preparing spiels for a particular product entails certain innovativeness and creativity to make the product interesting. Here are […]

Sample Spiels for Travel Booking Account

Spiels or the memorized speech of customer service agents to initiate or facilitate a conversation and persuade customers in a Travel Booking Account involves talks for booking travels for tours, making reservations for the accommodation requirements of the tourists and other travel related needs. Following are examples of spiels of a CSR working for a […]

Call Center Acknowledgment Spiels

Acknowledging clients is a basic component of customer service, which is provided the instance a customer walks in the company gates or makes a call in the case of the call center industry. A recorded acknowledgment spiel usually receives the call of a client which acknowledges the importance of the customer while explaining that an […]

Sample Resume for Call Center Without Experience

Anyone who wanted to apply for a job as a call center agent in a company can do so. Especially if having the skills in speaking the foreign language which is English. Having an experience in the job sometimes not a priority of some companies; because trainings and other exercises can be achieved once pass […]

Financial Account Spiels for Call Center

Agents selling financial services and products heavily reply on prospecting sales spiels designed to help one get a new prospect and a new customer. Spiels pertain to a memorized speech by an agent use to initiate a conversation, greet clients and influence customers. Similar to a salesman, the spiel of an agent is intended to […]

Sample Spiels when Booking a Flight

Spiels commonly refer to a memorized speech by customer service agents, which they deliver to start a conversation, greet clients and persuade customers. Spiels are usually associated with sales people who often recite a glib talk aimed at introducing or promoting a product and essentially convincing a client to purchase or avail of the product […]

Sample Conversation in Call Center

The conversation in a call center is precisely the service provided of a contact center. Depending on the nature of the call or service, these conversations can vary greatly in terms of content and approach. Hereunder are samples of typical conversations for an inbound, outbound, and directory assistance service. Inbound Call Agent: Thank you for […]

One Contact Center Job Openings

One Global Philippines values one’s efforts in achieving great success. It’s cliche that practice makes perfect. But it’s true. Your potentials are your driving force to succeed. At One Global Contact Center Philippines, we can help you hit your targets. One Global Call Center Philippines wants people who click. One Global Contact Center offers a […]